BOOKING AN APPOITMENT

How do I book an appointment?

-Step 1: Click on your desired style. Then, it’ll show the most recent availability. -Step 2: Pick your date and time.
-Step 3:Then place a deposit to hold the time. After, you will receive a confirmation number in your email.

Why can I only book an appointment through the website?

To prevent overbooking and delays in service, we have implemented an online booking system.

Why must I pay a deposit to book my appointment?

To secure your appointment slot. The deposit is for serious customers only. Time is of the essence (i.e. work, wedding, birthday, etc.) and needs an appointment.

Is the deposit separate from the overall balance?

The Deposit is always part of the overall price.

What happens to my deposit if I have to cancel my appointment?

Deposit funds can be transferred back into your account after 3-5 business days. Please notify us  within a week before your appointment. If not, the deposit is nonrefundable.

How can I cancel or reschedule my appointment?

Login into your account, and click cancel an appointment. Then click manage appointment to reschedule.

What is the ideal time to book a appointment?

2 weeks in advance would be best to get the day and time you want.

Do you take walk-in appointments?

We do not accept walk-in appointments.

Do you have same day appointment?

Please check the schedule to see if anything opens up.
Today just might be your lucky day.

Should my hair be washed before my appointment?

Yes, Freshly washed hair = best results.

Do you offer services to children?

Please check the schedule to see if anything opens up.
Today just might be your lucky day.

PROTECTIVE STYLE

What types of hair can you braid?

WE CAN BRAID ALL TEXTURES.

Straight/Wavy hair textures- please prep by washing, drying, and tangling.

Curly/Kinky Curly hair textures- please wash and comb through all your curls. Also, blow dry your hair out and section your hair into 4 plaits.

How long does my hair have to be to get styled?

We can braid hair 4-6 inches long is the minimum if your hair isn’t this length please DO NOT wait to book your appointment.

How many months should I wear my style?

This is determined by the state of your natural hair. If you have thin, normal, or thick hair all textures have different lasting times.

Check below each service to view the “lasting time”. Matched with the hair texture that you have.

But, typically 5-6 weeks.

How do I sleep with my style?

Yes, using a headscarf or bonnet when sleeping is best.

Can I wash my hair?

Yes, we recommend washing your hair if the following applies to you. If you,

    • Swimming
    •  Around Smokey Area
    • Excessive Physical activity

Wash your hair immediately.

If none of these opinions applies to you then, we suggest waiting 7 days after you install to wash your hair. You have the option of a dry or cream conditioner and shampoo. Go right ahead and wash your hair at your convenience. The more you wash, your style won’t last as long.

When should I get my braids refresh?

Retouching is the best thing you can do for your hairline.

Don’t overwear your hairstyle, We recommend between 3-4 weeks from your install date. Under all services “click refresh, in hair protection”.

My scalp is itchy. What can I do to stop the itch?

Easy, any of these options should work

-Apple cider vinegar. …
-Organic coconut oil. …
-Peppermint oil. …
-Tea tree oil. …
-Sulfur 8 grease or spray

Apply product throughout your hair, every day until the itch goes away.

Do you offer Takedown services?

Yes, every service has a link under “your hair protection” and click “take down”.

How long should I leave my braids in?

We will review your hair texture and set an appropriate date to take down your braids. The normal range is 3-8 weeks.

Can I get my hairstyle wet?

Of course, you can but always remember to moisturize after every wash.

Do I need to bring hair for the style I booked?

No, hair is included in your style.

  • -Policy- You don’t have the option to bring your own hair.
  • When you book your appointment, put in the note section if there’s a specific brand you want.

Does my hair color matter, when choosing a style?

This could limit your color options. For example, if you have red hair, and you’re wanting blonde braids. We would suggest red braids. Or book the dreadlocks because it would hide your natural hair completely.

BALI LOCS

What types of hair can you braid?

WE CAN BRAID ALL TEXTURES.

Straight/Wavy hair textures- please prep by washing, drying, and tangling.

Curly/Kinky Curly hair textures- please wash and comb through all your curls. Also, blow dry your hair out and section your hair into 4 plaits.

How long does my hair have to be to get styled?

We can braid hair 4-6 inches long is the minimum if your hair isn’t this length please DO NOT wait to book your appointment.

How many months should I wear my style?

This is determined by the state of your natural hair. If you have thin, normal, or thick hair all textures have different lasting times.

Check below each service to view the “lasting time”. Matched with the hair texture that you have.

But, typically 5-6 weeks.

How do I sleep with my style?

Yes, using a headscarf or bonnet when sleeping is best.

Can I wash my hair?

Yes, we recommend washing your hair if the following applies to you. If you,

    • Swimming
    •  Around Smokey Area
    • Excessive Physical activity

Wash your hair immediately.

If none of these opinions applies to you then, we suggest waiting 7 days after you install to wash your hair. You have the option of a dry or cream conditioner and shampoo. Go right ahead and wash your hair at your convenience. The more you wash, your style won’t last as long.

When should I get my braids refresh?

Retouching is the best thing you can do for your hairline.

Don’t overwear your hairstyle, We recommend between 3-4 weeks from your install date. Under all services “click refresh, in hair protection”.

My scalp is itchy. What can I do to stop the itch?

Easy, any of these options should work

-Apple cider vinegar. …
-Organic coconut oil. …
-Peppermint oil. …
-Tea tree oil. …
-Sulfur 8 grease or spray

Apply product throughout your hair, every day until the itch goes away.

Do you offer Takedown services?

Yes, every service has a link under “your hair protection” and click “take down”.

How long should I leave my braids in?

We will review your hair texture and set an appropriate date to take down your braids. The normal range is 3-8 weeks.

Can I get my hairstyle wet?

Of course, you can but always remember to moisturize after every wash.

Do I need to bring hair for the style I booked?

No, hair is included in your style.

  • -Policy- You don’t have the option to bring your own hair.
  • When you book your appointment, put in the note section if there’s a specific brand you want.

Does my hair color matter, when choosing a style?

This could limit your color options. For example, if you have red hair, and you’re wanting blonde braids. We would suggest red braids. Or book the dreadlocks because it would hide your natural hair completely.